Convert m4a audio files for Ringcentral

#telephony #Windows

Ringcentral requires audio files to be saved as .mp3 files.

To do this, you'll need to convert your audio that you recorded in the Voice Recorder from .m4a into .mp3 using the app Audacity and the ffmpeg plugin. Audacity and ffmpeg are open source programs that can convert audio into different formats. Audacity is the main program and ffmpeg is an extension that Audacity uses to open .m4a files.

Install Audacity and the ffmpeg extension

Before you'll be able to convert the file, follow these steps to get Audacity and ffmpeg set up on your computer:

  1. Download the Audacity installer: https://github.com/audacity/audacity/releases/download/Audacity-3.1.2/audacity-win-3.1.2-64bit.exe
  2. Run the file and install Audacity with default settings: image-20211130111005914
  3. Navigate to the ffmpeg downloader page: https://lame.buanzo.org/ffmpeg64audacity.php
  4. Click on the link for the ffmpeg v.2.2.2 installer: image-20211130111421621
  5. Run the file and install ffmpeg with default settings: image-20211130111510466

Convert your audio file

After the setup is complete for both apps, follow these steps to convert your audio file:

  1. Open Audacity and navigate to File > Open and select your .m4a file: image-20211130111754961
  2. Navigate to File > Export > Export as MP3: image-20211130111904955
  3. Choose where you want to save the file and leave all options as default. Click the Save button: image-20211130112121743
  4. Leave the export options as default. Click the OK button: image-20211130112225196

After the window closes, your conversion will be complete. You can close Audacity without saving the file.

Navigate to the location where you saved the .mp3 file and upload it to Ringcentral.